Introduction

Welcome to GDC Account Deletion Request page. We understand and respect your right to manage your personal data. This page provides you with clear instructions on how to request the deletion of your account and outlines the types of data that will be deleted or retained, along with any additional retention periods.

How to Request Account Deletion via Email

To request the deletion of your account, please follow these steps:

• Compose an Email: Open your preferred email client and compose a new email.
• Provide Required Information: Include your User ID and Company ID in the body of the email. Clearly state that you are requesting the deletion of your account.
• Subject Line: Use a subject line like 'GDC Account Deletion Request - [Your User ID].'
• Send Email to support@onerbox.com: Send your deletion request email to [support@onerbox.com].
• Confirmation Email: After receiving your request, our team will review and process it. You will receive a confirmation email once your account deletion is completed.

Types of Data Deleted or Retained

Data that will be deleted:

• Personal Information: Your user ID and password.

Data that may be retained for a limited period:

• Transaction Records: In compliance with legal and accounting requirements, transaction records may be retained for a specified period.
• Security and Fraud Prevention Data: Information used for security and fraud prevention purposes.

Retention Periods:

• Personal Information: Deleted immediately upon account deletion.
• Transaction Records: Retained for 12 months to comply with legal obligations.
• Security and Fraud Prevention Data: Retained for 24 months for security purposes.

Contact Us

If you encounter any issues or have questions about the account deletion process, please contact our support team at [support@onerbox.com].